In a place just off the Trans Canada Hwy in St-Laurent, Qc, a few miles from downtown Montreal, lighting is about more than input voltage and photometrics.
Every morning Foresight Lighting’s Inside Service Representative, Adam Davis, starts his day by making breakfast for his two toddlers. His next priority of the day is to make sure his co-workers have started their day on the right foot, so he checks in with the guys in the back of Foresight’s assembly and distribution facility. Adam believes in team spirit and practises it daily. Before landing at Foresight he worked in his family clothing business; he still acts like he works with family.
Adam didn’t know a thing about lighting when he was hired to assemble fixtures at a much smaller Foresight five and a half years ago. He credits the patience and “team” attitude of Foresight’s father and son team, Murray and Jonathan Saxe, for teaching him the business and helping him to be successful. “An order had to get out that day and so on my first day I learned how to wire and test a ballast in a light fixture,” remembers Adam. “I didn’t even know what a ballast was before that.” Even today he’s still learning the business from the wealth of experienced lighting folks that make up the Foresight team.
Adam has a lot more insight into the business now and recognises that meeting customer’s expectations for price and delivery are at the heart of it. For his part, Adam also believes that respect and creating a relationship with his customers are important. He’ll know your favourite team and ask you how your kids or parents are doing. That’s who Adam Davis is.
Adam says he hopes each day brings more orders than Foresight knows what to do with and he digs into orders and quotes because he says, “Getting a quote out to a customer quickly brings in the orders and shows the customer we’re conscientious.”
“Because of folks like Adam and his customer service attitude, the statement “We make you feel like you’re our only customer” isn’t just a tag line,” says Jonathan Saxe.
